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This Privacy Policy has been developed to help you understand how MCA Open University, Inc. (hereinafter referred to as "MCA Open University", "the University" or "we") collects, uses, shares and protects the information it obtains and holds about you in the context of its academic, administrative and university extension activities.
This Policy applies to personal information we collect when you use our websites, virtual campus, learning management system (LMS), mobile applications, admission and scholarship forms, support channels, and other online and offline properties and services that are linked to this Policy (the "Sites").
If you are a student or alumni of MCA Open University, in addition to this Policy, your information may be subject to applicable educational privacy regulations, such as the Family Educational Rights and Privacy Act (FERPA) of the United States and any other applicable regulations. It is possible that the University will adopt specific policies for the exercise of these rights, which will be made available through the corresponding institutional channels.
By using our Sites or providing personal information to us by any means, you represent that you have read and understand this Privacy Policy and consent to MCA Open University's processing of your personal information as described herein and applicable law.
You also acknowledge that communications to, from, and through our Sites are not confidential communications in the sense of establishing a professional, fiduciary, or sponsorship relationship between you and the University, beyond any contractual and academic ties that may exist and as expressly set forth in this or any other applicable policies or contracts.
-Individuals who visit or use the University Sites.
-Individuals applying for admission or information about academic programs, scholarships, outreach activities, or related services.
-Students, alumni, teachers, collaborators, administrative staff and job candidates.
-People linked to MCA Open University through academic collaboration agreements, internship agreements, corporate alliances or research and continuing education projects.
-Third-party websites, applications, services, or products that are not directly operated by MCA Open University, including when accessed through links located on our Sites.
-Third-party platforms or technology tools that have their own privacy policies (even though we may integrate or use them as part of our services).
Our Sites are not intended for use by anyone under the age of 13.
-If you are under the age of 13, you should not use our Sites or provide us with personal information.
-If you are between the ages of 13 and 18, you may only use our Sites and services accompanied by or with your parent, legal guardian, or other responsible adult, as required by applicable law.
If it becomes aware that personal information from a child under the age of 13 has been collected without the verifiable consent of their legal representatives, the University will take reasonable steps to delete such information from its systems as soon as practicable.
As an educational institution and employer, MCA Open University maintains records of students, alumni, candidates, employees, collaborators, and others linked to its academic and administrative activities.
We also keep contact information for prospective students, academic, corporate and institutional partners, as well as people who participate in continuing education activities, events, academic stays or innovation and entrepreneurship programmes.
-Evaluate and process applications for admission, scholarships, and financial aid.
-Manage tuition, academic life, and student records.
-To administer our training, research, innovation and university extension programs.
-Manage recruitment and hiring processes.
-Maintain the relationship with alumni and the MCA Open University community.
-Manage institutional, academic and marketing communications, always respecting your preferences.
-Comply with legal, accounting, tax and regulatory obligations.
-Improve our Sites, services, teaching processes, and user experience.
The information collected, stored, and processed by MCA Open University may include, but is not limited to, the following types of data:
1- Identification and contact data.
-Name and surname.
-Personal or work postal address.
-Email address.
-Phone number(s).
-Country of residence.
-Employer and job position (where applicable).
2- Additional Personal Information (including sensitive information, where applicable). Used to process admissions, scholarships, financial aid, study abroad, employment at the University, or other programs and services, such as:
-Date of birth, age and gender.
-State or federal identification numbers.
-Nationality and country of origin.
-Marital status and, where applicable, basic information of parents, guardians or dependents.
-Educational history and professional certifications.
-Employment history and professional experience.
-Passport and visa-related information, when required for international programs.
-Relevant information on insurance, tax or income aspects for financial assistance or regulatory compliance purposes.
-In limited cases and in accordance with applicable law, health information necessary to manage reasonable academic accommodations, health insurance, or legal safety and health requirements.
3- Records of communications and use of services.
-IP address from which you access our Sites.
-Dates and times of start and end of the session.
-Data on email openings, clicks on email links and responding to digital campaigns.
-History of contacts with student advisors, admissions offices, technical support, and other departments.
-Records of communications through chat, web forms, and satisfaction surveys.
4- Technical information about your visit to or use of our Sites.
-Type of browser and operating system used.
-Referring URL (the site you came from).
-Pages accessed, date and time of access.
-Device used (computer, mobile, tablet, etc.).
-Identifiers in analytics tools (e.g., Google Analytics or similar).
5- Marketing Data and Preferences.
-Academic or professional interests.
-Programs or areas of study you've consulted.
-Contact preferences and communications settings.
-Image, photograph or other audiovisual elements when you participate in events, virtual sessions or provide your photo for academic or identification purposes.
6- Records associated with your academic and professional career with MCA Open University.
-Admission and enrolment documents.
-Records of academic activities in our learning management system (LMS).
-Grades, evaluations, projects, theses, and other academic work.
-Financial aid or scholarship records, where applicable.
-Records of participation in internships, stays, research projects and entrepreneurship programmes.
The above list is not exhaustive. The specific information we collect and process depends on your relationship with the University. We do not collect all types of information for all individuals.
-Completed forms for requests for information, admission, scholarships, financial support, or equivalent.
-You participate in selection, enrollment and enrollment processes in academic programs.
-You use contact forms, satisfaction surveys, suggestion or complaint forms.
-You communicate with admissions advisors, student services, academic support, technical support, or other units of the University.
-You participate in academic activities, events, conferences or continuing education programs organized by MCA Open University.
In all of these cases, the information you choose to provide helps us respond to your requests, provide services to you, and fulfill our academic and legal obligations.
We collect information automatically when you access or use our Sites, primarily through cookies, web beacons, and other tracking technologies.
-Cookies: These are small data files that are stored on your device that allow us to recognize your browser, remember your preferences, and understand how you use our Sites. Most browsers accept cookies by default, but you can set your browser to reject cookies or to warn you before storing them.
-Strictly necessary cookies: essential for the basic functioning of the Sites (e.g. login, session security, browsing).
-Performance and functionality cookies: improve performance, remembering your preferences and helping to personalize your experience.
-Analytics and advertising cookies: we allow us to measure the effectiveness of our campaigns, analyse usage patterns and, in some cases, show advertising related to your interests.
-Web beacons and pixel tags: These are small pieces of code that may be included in our pages or emails to help us measure metrics such as email opens, clicks, visits to certain pages, and other usage statistics.
-Third-Party Technologies: We and third parties (e.g., analytics providers, social media, or advertising services) may use cookies and similar technologies to collect information about your activities on our Sites and other websites over time, for analytics purposes, and in some cases, to provide you with personalized advertising or content.
You can manage your cookie preferences through your browser settings and, where applicable, through consent management tools that the University makes available on its Sites.
When you interact with official MCA Open University pages or profiles on social media (e.g., Facebook, X/Twitter, Instagram, LinkedIn, YouTube, or others), or when you use social login features to access our services, we may collect the information you have made public on those platforms, in accordance with their own privacy policies.
-Service providers that manage marketing campaigns or registration forms.
-Educational or technological platforms integrated with our systems.
-Organisations with which we collaborate on academic, research or continuing education programmes.
We encourage you to review the privacy policies of these third parties to understand how they collect, use, and share your personal information.
To the extent permitted by law, we may use, process, transfer, and store information in an aggregated, anonymized, or pseudonymized form, so that it no longer directly identifies you.
We may combine personal information with other data collected online and offline (including information from third parties) for statistical analysis, quality improvement studies, research, and internal reporting.
-Analysis and benchmarking.
-Improvement of academic and administrative processes.
-Educational research and statistics.
-Development of machine learning models and improvement of the user experience.
▪️Communicate with you in relation to the information you have requested from us or with services you have contracted with the University.
▪️To administer our academic activities, including admission, enrollment, record of grades, student accompaniment, and issuance of degrees.
▪️To provide services to students, alumni, candidates, employees and partners linked to MCA Open University.
▪️Continuously improve our educational programs, our Sites, our academic platform and our continuing education offerings.
▪️Send important notifications about changes in academic offerings, university policies, account security, or other relevant aspects.
▪️To carry out communication and marketing activities, to the extent permitted by law and in accordance with your contact preferences.
1- Provision of academic services to students.
-Evaluate applications for admission and scholarships.
-Manage registration for programmes, courses, modules and training activities.
-Manage tuition payments and other academic charges.
-Issue academic certifications, histories, and degrees.
-Facilitate your participation in internships, academic stays, student mobility or research and entrepreneurship programmes.
2- Alumni Relations.
-Sending news, invitations to events, surveys and information about continuing education opportunities.
-Invitations to participate in networking activities, mentoring or institutional projects.
3- Human Resource Management.
-Evaluate applications for employment, internships or academic collaborations.
-Manage onboarding, payroll, benefits, and employee training processes.
4- Use for marketing and institutional communication purposes.
-Carrying out campaigns to disseminate academic programmes and activities of the University.
-Targeted advertising (e.g., on social media) to the extent permitted by law.
-Campaign monitoring to understand the effectiveness of our communication actions.
5- Security, Compliance, and Fraud Prevention.
-Maintain the integrity of our technology platforms.
-Prevent, detect, investigate, and respond to security incidents, fraud, or misuse of our services.
-Comply with legal, regulatory, accounting or tax obligations applicable to the University.
Depending on your relationship with MCA Open University and the applicable jurisdiction, the collection and processing of your personal information will be based on one or more of the following bases:
▪️Execution of a contract or pre-contractual measuresWhen the processing is necessary to manage your admission, enrolment, provision of academic services, participation in university programmes or employment/contractual relationship with the University.
▪️Compliance with legal obligationsWhen the processing is necessary for the University to comply with obligations arising from educational, tax, accounting, immigration, data protection or other applicable laws.
▪️Legitimate interests of the University When the processing is necessary to pursue legitimate interests of MCA Open University, such as:
-To provide and improve our educational offering.
-Efficiently manage our operations and resources.
-Maintain relationships with students, alumni, and collaborators.
-To develop extension, research and continuous training activities.
-Protect the security of our systems, communities, and assets.
In these cases, we balance those interests with your privacy rights and expectations.
▪️ConsentWhen required by law or when we decide to request it, we may rely on your explicit consent for certain processing (e.g. marketing communications through certain channels or use of certain marketing cookies). You may withdraw your consent at any time, without retroactive effect, using the means indicated in each case.
MCA Open University believes in building lasting relationships with its educational community.
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, and to the extent permitted or required by applicable laws.
This includes:
-Retention periods for academic records and degrees.
-Storage periods linked to legal, tax or regulatory obligations.
-Periods necessary for the defense of possible legal claims.
Where there is no longer a legitimate legal basis for continuing to retain your information, it will be deleted, anonymized, or blocked in accordance with applicable regulations.
If you no longer wish to receive email marketing communications, you may unsubscribe by using the links provided in each message or by writing to the contact address provided on our Sites.
MCA Open University does not sell your personal information to third parties for their independent commercial use.
However, we may share your information with third parties in the following categories, always under obligations of confidentiality and use consistent with this Policy and applicable law:
1- Service ProvidersWe use third-party vendors to perform certain services on our behalf, such as:
-Payment processing and collection gateways.
-Hosting, maintenance and security services for our IT systems.
-Web analytics, marketing, and communications automation services.
-Video conferencing platforms, LMS, and other education systems.
-Management of surveys, events and administrative tools.
2- Affiliates and Internal Organizational UnitsTo the extent there are entities related to MCA Open University or different faculties, schools, or departments, we may share your information between such units for purposes consistent with this Privacy Policy.
3- Academic, Corporate, or Institutional PartnersWe may share personal information with:
-Academic institutions that participate jointly in double degree programmes, mobility, academic stays or research.
-Business organisations and entities that collaborate in internships, employability, events or executive training.
-Bodies that co-organise congresses, continuing education programmes or university extension activities.
-In all cases, the exchange will be limited to the information necessary to administer the corresponding program or service and will be carried out under the appropriate legal framework.
4- Public Authorities and Legal ComplianceWe may disclose your personal information when we believe in good faith that such disclosure is reasonably necessary to:
-Comply with the law, a court order, or a valid requirement from a competent authority.
-Enforce our institutional policies, contracts, or regulations.
-Protect the rights, property, or safety of the University, our students, employees, or the general public.
In some cases, we may process and, where permitted by law, share information that is considered directory information (e.g., name, program of study, full-time or part-time student status, among others).
Where applicable, the University will adopt specific policies to allow students to limit the disclosure of certain directory information, consistent with applicable regulations (including FERPA or other applicable regulations).
MCA Open University maintains an information security program and adopts physical, administrative, and technical security measures to protect your personal data against unauthorized access, use, alteration, disclosure, or destruction.
-Access control based on function needs.
-Encryption of communications and data in transit when appropriate.
-Backup and recovery protocols.
-Periodic information security risk assessments.
-Internal policies of confidentiality and staff training.
While we strive to protect your information, no system is completely secure. For this reason, we cannot guarantee that unauthorized access or use, loss of data, or security incidents will never occur. If required by law, we will notify you of any vulnerabilities that may significantly affect your privacy.
If you access our Sites from countries other than the United States (including, where applicable, the European Economic Area or Switzerland), your personal information will be treated in accordance with this Privacy Policy.
By using our Sites or providing personal information to us from outside the United States, you acknowledge and consent that your information:
-Is transferred to and processed on servers located in the United States and, eventually, in other countries that may not offer the same level of data protection as your home jurisdiction.
-It may be shared with third parties as described in this Policy.
Where required by applicable law (e.g. for EEA/CH residents), MCA Open University will adopt appropriate safeguards to protect your data in international transfers, including standard contractual clauses or other recognised mechanisms.
We may also transfer information outside of your jurisdiction when necessary to: Establish, exercise, or defend legal claims. Protect your vital interests or those of others.
Depending on the laws that apply to you, you may have some or all of the following rights in respect of your personal information:
-Right of access: to know what personal information we have about you and to obtain a copy.
-Right to rectification: request the correction of inaccurate or incomplete data.
-Right to erasure (where applicable): Request that we delete your personal information, subject to legal retention obligations.
-Right to restriction of processing: Request that we temporarily restrict the use of your information in certain circumstances.
-Right to object: object to processing based on our legitimate interests, especially in the context of direct marketing communications.
-Right to data portability (in certain jurisdictions): to receive your personal data in a structured format and, where technically feasible, to transmit it to another controller.
To exercise these rights, or to make any queries related to data protection, you may contact us through the contact channels indicated on our Sites or by email academics@mcaopen.university
-You can unsubscribe from marketing emails by following the instructions included in each message.
-You can manage the use of cookies through your browser settings and, where available, the cookie management tools on our Sites.
Please note that for security and compliance reasons, we may request additional information to verify your identity before fulfilling certain requests to exercise rights.
Our Sites may contain links or integrations to third-party websites, applications, or services.
This Privacy Policy does not apply to such external sites or services. We are not responsible for the privacy, security, or content practices of these third parties.
We encourage you to carefully read the privacy policies and terms of use of each third-party site before providing them with your personal information or using their services.
Some of our Sites and services may allow you to submit, upload, or post your own content (e.g., in forums, assignments, blogs, videos, class activities, chats, collaborative projects, etc.).
Unless otherwise noted, remember that any information you post as user-generated content may become public information or be accessible to other members of the academic community.
-Do not disclose sensitive personal data, financial data, or information that you may consider confidential or private in public or shared spaces.
-Please note that the University cannot control the use that third parties may make of the information that you choose to publish publicly, and is not responsible for the consequences derived from such publications.
As technology, services, and privacy regulations evolve, MCA Open University may update this Privacy Policy from time to time.
When we make relevant changes, the updated version will be posted on this page, indicating the date of last revision. In the event of significant changes, we may notify you through our Sites, by email, or other reasonable means.
Your continued use of our Sites and services following the posting of changes to this Policy will be deemed acceptance of such modifications to the extent permitted by law.
If you have any questions, comments or concerns about this Privacy Policy or MCA Open University's processing of your personal information, you may contact us using the contact details provided on our Official Sites or, where applicable, via the email address designated for privacy matters.
If you no longer wish to receive commercial email communications from MCA Open University, you may:
-Click on the "unsubscribe" or equivalent link in the email itself, or.
-Write to us at the contact address indicated in our communications, requesting the unsubscribe of these commercial communications.
Please note that even if you opt out of receiving commercial messages, we may still send you communications of an administrative, academic or legal nature necessary for the proper functioning of your relationship with the University (e.g. notices about enrolment, changes in regulations, academic reminders or security notifications).
