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Quality policy

Quality policy

Academic Excellence, Continuous Improvement & Transparency

At MCA Open University, we place our students at the center of our mission. We lead with integrity, innovation, and a commitment to lifelong learning, ensuring that every academic process meets the highest standards of quality and global relevance.

Principlesline-img of Excellence

Our policy is founded on principles that inspire every institutional decision and action:

Commitment to Learners.

We focus on understanding the needs and expectations of our students to support their professional and personal growth.

Leadership and Integrity.

Transparent and responsible leadership aligned with our institutional values.

Efficiency and Effectiveness.

Regulated management and continuous improvement focused on results.

Growth and Talent Development.

Professional training, motivation, and recognition to achieve institutional and individual goals.

Creativity and Innovation.

Technological transfer, pedagogical innovation, and internationalization to improve academic results.

Comprehensive Professional Education.

Technical, scientific, and humanistic education framed in global contexts and ethical values.

Collaboration and Networks.

Partnerships with universities, industries, and organizations to strengthen learning and research quality.

Impact and Institutional Accountability.

Transparency and responsibility toward our stakeholders and society.

Qualityline-img Policy Axes

Our distinctions are organized into four categories that reflect progressive levels
of academic honor:

Student Attention and Academic Support
Academic Programs and Learning Design
Human and Material Resources
Results and Evaluation Indicators
Internationalization and Global Engagement

MCA Open University
Quality Policy

A comprehensive and integrated quality system that ensures academic excellence,
measurable results, and sustainable global impact.

Axis 1 — Student Attention

We accompany our students before, during, and after their studies: from admission and orientation to professional development and academic evaluation.

Highlights:

- Active learning methodologies to help each learner build their life and career project.
- Integrated academic structures ensuring flexibility and comprehensive training.

All programs guarantee integral formation through a coherent design of learning activities, assessment processes, internships, and tutoring.

Evaluation aligns with each program’s profile, competencies, and outcomes, fostering both national and international mobility.

We ensure efficient and responsible management of all resources, promoting job stability, professional development, innovation, and continuous training aligned with stakeholder needs.

Our university measures, monitors, and publishes performance indicators such as student growth, graduation and retention rates, and academic satisfaction, ensuring transparency and accountability across all institutional levels.

A cross-cutting dimension that promotes bilingual education, international exchanges, dual degrees, internships abroad, and cross-cultural experiences positioning MCA Open University as a globally connected institution.

Quality Evaluationline-img Dimensions

We evaluate our management model through four key
dimensions:

Stability

Alignment with mission, vision, and institutional project.

Functionality

Consistency with higher-education policies and collaboration with internal/external partners.

Effectiveness

Achievement of goals through the optimal use of resources.

Sustainability

Capacity to plan, organize, and continuously improve institutional performance.

Scope and Governance of Quality

This policy applies to all institutional areas and actors, integrating evaluation, self-assessment, accreditation, and evidence management. The Office of the Rector oversees implementation, monitoring, and assessment, ensuring continuous compliance and improvement.

Monitoring, Evaluation and Transparency

Our Quality Policy is deployed through strategic plans, operational programs, and management systems with defined objectives, indicators, responsibilities, and timelines. Evaluation occurs every three years, complemented by annual operational reviews and documented processes under our Institutional Quality Management System.

Continuous Improvement and Feedback

Suggestion, Complaint & Feedback Portal: Traceable system for student and stakeholder input.

Have a suggestion for improvement?

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